The Doctor Hickey Surgery was opened in 1987 to meet the needs of homeless people. We care for those who are roofless, those in hotels and hostels, squats and refuges, as well as people shelters. Our aim is to provide the best standards of care for patients within the NHS.

Our aim is to provide the best standards of care for patients within the NHS.

We aim to be the best surgery we can be for the homeless people of Westminster. We therefore specialise in the care of homeless people and organise ourselves optimally to meet their needs.

Meet the Team

Healthcare Assistant

Mrs Hala Sirelkhatim – HCA

Administration Team

Miss Fahmeeda Amin – Document Administrator

Mrs Anita Harrak – Receptionist

Miss Fabiola Facciolo – Receptionist

Mrs Claudia Suyat – Receptionist

Miss Ami Gandy – Practice Administrator

Mrs Tanya O’Brien – Practice Manager

Advanced Nurse Practitioner

Miss Carla Boreland

ARRS

Mrs Karen Wilkins – GP Assitant

Care Navigators

Mr John Driscoll – Intermediary Bed Navigator

Miss Sasha Witter – Care Navigator

Clinical Pharmacist

Miss Miriam David

General Practitioner

Dr Emma Griffin

GP Partner

Dr Alexandre Wilkins

Dr Paul O’Reilly

Dr Keith McDonald

Dr Harriet Broyd

Hepatology Consultant

Dr Matthew Foxton

In-Reach Nurse

Mr Matthias Connor – In-reach Nursing

Paramedic

Ms Lisa Farrell

RMN Substance Misuse prescriber

Miss Aurelija Polocenkaite

Who else you might see at our practice?

Alongside GPs and nurses, there are a number of other healthcare professionals that support our patients at the practice. They help us proactively address your health needs and increase your access to Primary Care. These roles form what is known as the Additional Roles Reimbursement Scheme (ARRS) which was introduced into the NHS in 2019. You can read more about AARS here.

ARRS

Mrs Karen Wilkins – GP Assitant

About the PCN

Our Practice is part of the South Westminster Primary Care Network (PCN)

There are 1,250 PCNs across England based on GP registered patient lists, typically serving natural communities of between 30,000 to 50,000 people. PCNs bring together GP Practices, community, mental health, social care, pharmacy, hospital and voluntary services. South Westminster PCN’s vision is to provide accessible and high-quality healthcare while maximising NHS resources and reducing barriers. 

Find out more

The Dr Hickey Surgery is also a member of Healthcare Central London (HCL)

This GP Federation covers the whole of Westminster and includes the South Westminster PCN. HCL supports us to provide services for our residents including out-of-hours appointments and cardiology and diabetes hubs.

Find out more

GP Earnings

All GP Practices are required to declare mean earnings (i.e. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in The Doctor Hickey Surgery in the last financial year was £42,448.52 before tax and National Insurance.

This is for 5 GPs who worked in the practice for more than six months.

Complaints and Feedback

We welcome all comments on the services provided by the Practice. 

We are continually looking to turn out patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families. 

We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received. 

Our details can be found on our Contact Us page. 

The Friends and Family Test

The NHS Friends and Family Test was created to help Practices better understand if their patients are happy with the services provided.

Submit your feedback See past results

Practice Policies

Access Dr Hickey’s policies via the button below.

Read our full policies here