How to order your repeat prescription
Repeat prescriptions may be requested provided that they have previously been approved by a doctor. Please note that this DOES NOT apply to Substance Misue Prescriptions, such as methadone and buprenorphine. They should be requested by the patients themselves or their carer, if the patients are unable to do so themselves.
How to request a repeat prescription
By phone
Call us on 0207 222 8593. Please avoid busy times such as 9am to 10am and 1.45pm to 2.30pm
Via email
Please send your request to our secure email address and allow one working day for a response.drhickey.surgery@nhs.net.
In person
You can come in person to the reception desk. Please use the tear-off white half of your last prescription to request a new one.
Please do not order any medicines you do not need.
Our addressIf you need further help and support with prescriptions, please speak to your pharmacist.
Collecting your prescription
Nominate a pharmacy
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
Collecting your prescription
We will send the prescription directly to your nominated pharmacy. If you have one, you can collect your items directly at your pharmacist
Change your pharmacy
You can change your nominated pharmacy at any time:
- at your GP practice
- at any pharmacy that accepts repeat prescriptions
- on the app or website where you order repeat prescriptions
Asking questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works,
how and when to take it, possible side effects and answers to
your common questions.
Frequently asked questions
What does it mean if you ask to do a medication review?
If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.
How much do prescriptions costs?
Find out more about prescription charges (nhs.uk).
What should you do with old medicines?
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Can I get a private prescription?
A private prescription is not written on an official NHS prescription and so is not paid for by the NHS. A prescription is a legal document for which the doctor, who has issued and signed it, is responsible. A doctor you see privately is unable to issue an NHS prescription.
The cost of a private prescription is met wholly by the patient and is dictated by the cost of the medicine plus the pharmacists charge for supplying it.
Please note that we DO NOT provide private prescription for Substance Misuse Treatment, such as methadone or buprenorphine.
What do pharmacists do?
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
• coughs
• colds
• sore throats
• tummy trouble
• aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.