Contact us

Self-referral

Learn more about the local organisations that take self-referrals

You can access some services directly:  

One You

One You is a free service supporting residents in Kensington and Chelsea and Westminster. It provides both individual and group support to make small, positive changes to improve your health and wellbeing, including to:

·       stop smoking
·       lose weight
·       exercise more
·       drink less alcohol
·       eat more healthily
·       improve your mental wellbeing

Expert health coaches will help you make simple, lasting changes to help you live a longer and happier life.

Get started now: One You Kensington and Chelsea and Westminster

Streetlink

This website helps tell outreach services that a homeless person needs their help. You can refer yourself or someone else can refer you. 

Access StreetLink here

Contraception and sexual health  

Our local clinic, 56 Dean Street, offers free and confidential sexual health services. Please visit their website for further information or to book an appointment. 

All you need to do is register on the website  

For further advice and information on the most suitable contraception you can speak to a health advisor: 020 3315 9779  

Members of the LGBTQI+ community can access a dedicated sexual health clinic 

https://www.dean.st/  

Alternatively you can visit: Sexual Health (STI) Clinics For London and Surrey |CNWL Sexual Health Services for more information

Feeling anxious, worried, down or depressed?  

You can contact the CNWL Talking therapies service, which is free and confidential and provides a range of talking therapies   
https://talkingtherapies.cnwl.nhs.uk/  

The Samaritans are here 24 hours a day, 365 days a year. They can be contacted on 116 123 or email jo@samaritans.org. You can see their website https://www.samaritans.org/  

Mental health and wellbeing service for young people and their families to access https://bestforyou.org.uk/ 

If you are in Mental Health Crisis, The Single Point of Access is open 24 hours a day, seven days a week, 365 days a year. You can call us on 0800 0234 650 or email cnw-tr.spa@nhs.net 

Smoking cessation  

Tobacco smoke contains over 5,000 chemicals including nicotine. Nicotine is highly addictive. Smokers smoke for the nicotine but are harmed by the tar and other chemicals. Find more here  

You can get free support to quit  

Residents of Westminster can self-refer to One you or call and book directly at the surgery  

Musculoskeletal Problems  

Cora Health

Musculoskeletal (MSK) refers to the muscles, ligaments, joints and nerves in the human body.

Our MSK service focuses on working with patients to help restore movement and function which may have been caused by an injury or illness. You can self-refer to the service if you are over 18 years of age.

Contact: Central London referrals – Cora Health

Eye problems  

You can use the Urgent Eye Service  

Symptoms that can be seen under the service include:  

  • Red or painful eye or eyelids  
  • Recently occurring flashes or floaters  
  • Recent and sudden loss of vision  
  • Foreign body in the eye  
  • If you have minor symptoms you may be advised to self care or seek support from your local pharmacy first  

Please note, this is not a sight test. If you need a sight test please visit an opticians. A specialist Homeless Optician Service is provided by Vision Care.

Read my about Vision Care here.

Dressings and wound care  

Location: Soho Walk-in Centre, Ground Floor, 1 Frith St, London, W1D 3HZ  

They will see patients over the age of 12 years old, with post operative and post injury wound care such as:  

  • Post operative wounds that do not require specialist input or require medical devices such as vacuum pumps/drains  
  • Removal of sutures / clips  
  • Minor burns (initial burn management and 1st review seen in A&E or Urgent Care Centre) 
  • Post operative incision and drainage wounds (please bring a comprehensive discharge letter that includes wound management guidance on your first visit)  
  • Follow up wound management of soft tissue injuries such as abrasions, lacerations and flap wounds.  

Please note, they are unable to see the following:  

  • Leg ulcers  
  • Acute burns  
  • Patients with any signs of fever or who feel unwell   
  • Patients with excessive bleeding  
  • Pregnant patients  
  • Patients unable to self-manage analgesia  
  • Patients requiring assistance with or removal of Plaster of Paris casts  
  • Tetanus booster required.  

Patients may self-refer and book an appointment by calling the clinic on 020 7534 6500. For more information: 

Walk-in centres: Central London Community Healthcare NHS Trust

Breast-feeding support  

You can contact your health visiting team 0208 200 2500, selecting option 2 

Please visit here for more information

Other resources: